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The Anxiety of the Unanswered E-Mail – or Why People Don’t Respond To Emails Anymore

no-one-answers-email-anymoreLack of time and too many e-mails are the most common reasons people say they don’t reply (although some of the busiest people I know are the most prompt responders).

Checking their e-mails on one device, like a smartphone, making a mental note to reply more in-depth later, and then forgetting, is another. And, of course, there’s always the possibility your e-mail ended up in the junk or spam folder.

But there are more emotional reasons as well. One is fear of commitment or a hesitation to say no.
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So as we refresh our screens one more time, we expend lots of useless energy searching our memories trying to recall an inadvertent slight that might have caused a friend to give us the cold shoulder. Or wonder if the latest communiqué we sent to a client was too aggressive — or not aggressive enough.

Or we become angrier and angrier.

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